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answers to frequently asked question

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  • Q: I received a shipping notification but there hasn't been any movement in tracking.  Does this mean my order is lost or hasn't been shipped yet?

  • A: Due to the shipping service we use, please allow 3-4 business days for your package to show up on tracking.  The packages are mailed from our location to a central shipping service where they are then entered into the USPS tracking system.

  • ​Q: When will my order be shipped?
    • A: We ship once a week.  Usually on Monday or Tuesday.  So orders are normally shipped within one week of the order date.

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© 2021 Focus Works
  • Home
  • Flashlights
    • Eryx F1 Flashlight
    • Cylon
  • EDC
    • Bundled Deals
    • Spinning tops
    • Fidget Spinners
    • Pens
    • Accessories
  • Knives
    • Eryx Steelhead Knife
  • Info
    • Flashlights >
      • Eryx F1 Flashlight
      • H17Fx Driver
      • QLite Driver
      • Dragon Driver
    • Frequently Asked Questions
    • Warranty and Policies
    • Focus Tops Story
    • Product Care and Maintenance
    • About Us
  • CUSTOM
  • Contact